Welcome to Desktop Services Group
Our clients love us and you will too!
We pride ourselves in providing:
A First-Class Customer Support Experience
You call. We listen. You will always be met with a courteous and professional attitude, either on the phone or in person. You’ll never be left with the feeling you were “talked down to”, or overwhelmed with “techno-babble”.
A Unique Response
While many vendors provide “cookie cutter” responses to their customers (one answer that they “push” on everyone), we provide custom solutions based on proven technologies that address YOUR specific needs.
An Environment Of Trust
We only make the commitments we know we can keep, and then deliver on them. We stay focused and do whatever is required to get the job done at or above your expectations .
Fair And Honest Billing Practices
We will not charge you every time you call us with a question. Nor will we round up a 10-minute call to an hour of billable time. We realize that it is important to spend your money wisely, so we always work with your budget in mind.
A Commitment To Know Your Business
The better we know your business, the better we are able to serve you and solve your business issues right the first time. As such, we become a much more valuable and embedded partner.
A Continuous Drive To Improve
If you ask yourself the question “How can we improve?”, you’ll come up with answers. We constantly strive to review and improve our ways of doing business and consequently, improve our services to our clients.
For over 15 years DTSG has supported organizations as small as the two-person office, or as large as the 1,000-user regional LAN/WAN operation, from a single workstation to a multiple location, international corporation. We have developed unmatched expertise with desktop hardware & software, technology infrastructure, TCP/IP communications, Microsoft Windows Active Directory & Exchange, and the training you need to run your business operations day-by-day.